FREQUENTLY ASKED QUESTIONS
01
How long will it take for my order to arrive?
Order processing typically takes 1-2 business days. Once shipped, delivery times depend on the method selected at checkout: Standard Shipping takes 5-7 business days, and Express Shipping takes 2-3 business days. You will receive a tracking number once your order ships!
02
How do I track my order?
As soon as your order ships, you will receive an email notification that includes a tracking number and a direct link to the carrier's website. You can also log into your account on our website and view the tracking information under your Order History.
03
Can I change or cancel my order after I've placed it?
We process orders very quickly, so changes or cancellations are only possible if the order has not yet been packed for shipping. Please contact our Customer Support team immediately with your order number. We will do our best to accommodate your request.
04
Do your items run true to size, or should I size up/down?
Our products are generally true to size according to our chart. However, fit preference is personal. We encourage you to read the customer reviews for the specific item, as many customers leave detailed feedback, including their body stats and the size they chose, to help you make an informed decision.
05
How long will it take for my order to arrive?
Order processing typically takes 1-2 business days. Once shipped, delivery times depend on the method selected at checkout: Standard Shipping takes 5-7 business days, and Express Shipping takes 2-3 business days. You will receive a tracking number once your order ships!
06
How do I track my order?
As soon as your order ships, you will receive an email notification that includes a tracking number and a direct link to the carrier's website. You can also log into your account on our website and view the tracking information under your Order History.
07
Can I change or cancel my order after I've placed it?
We process orders very quickly, so changes or cancellations are only possible if the order has not yet been packed for shipping. Please contact our Customer Support team immediately with your order number. We will do our best to accommodate your request.
08
Do your items run true to size, or should I size up/down?
Our products are generally true to size according to our chart. However, fit preference is personal. We encourage you to read the customer reviews for the specific item, as many customers leave detailed feedback, including their body stats and the size they chose, to help you make an informed decision.
Still Have Questions?
Contact Us
If your question wasn't answered above, please don't hesitate to reach out to our dedicated support team. We're here to help!